Testimonials

What our clients say:

“The manager is good”, “she will come and sit with me”, “if I have a problem will come and talk”

“I have learnt to be patient"

“staff will support me and us when we are sad or angry”

“I’ve learnt swimming at Oak Lodge"

“I like Mark, Princess Lou and Emma. They are nice to me”

“I have learnt how to be calmer, manage my emotions better”

“Feel safe with the senior, the manager and all the staff. Have to feel safe or will start to feel insecure”

“I have learnt to cook”

“I like to come to Oak Lodge and see my friends”

“I went on a trampoline for the first time”

“I have learnt to cook”

What our Auditors say:

“Each client is treated as an individual and with dignity and respect”

“In discussions with one of the Service Users they confirmed that they were ‘encouraged to do lots of stuff to gain independence’.”

“Service Users were observed participated in a range of activities these included, arts and crafts, nail painting, a trip to the pantomime, going for a walk, quiet 1:1 time and a group sing along session where Service Users had the chance to practice some of their Makaton skills.”

What our staff say:

“Every staff member cares about the clients.”

“A friendly environment and I am comfortable speaking with manager about anything at work :)”

“Oak Lodge offers clients the chance achieve their goals and supports staff in doing so.”

“It’s an overall amazing experience as there is ample space for activities and the clients are amazing. There’re always things to.”

“Oak Lodge is a great place to work and clients are happy to be there.”

"At Oak Lodge we have great members of staff who work together as team, we support each other and meet the adults needs. I enjoy being at Oak Lodge, it’s a wonderful place to work."

What the parents/guardians say:

“It is good for *client* to see other people and she is happy with Oak Lodge”

“Very happy with all the communication we get”

“*Client* is always happy to come to Oak Lodge”

“He has been so much happier in himself since he been attending Oak Lodge”

“*Client* has discovered that being with other people can be fun”

“Awwww we really do love them and appreciate the effort you go to for them” – in response to pictures we send to keep families updated

"The support you provide genuinely makes such a difference to the lives of the families and is hugely appreciated, I don't think it gets said enough, so thank you!"

"We have seen such a change in *client* over the last couple of months, they seem to be really enjoying coming to Oak Lodge now"

"Thank you for taking *client* swimming, I couldn’t be more pleased that they are able to do this!"

"I am so happy with Oak Lodge and the support *client* is getting, he is so much happier now and looks forward to coming to Oak Lodge every day"